July 12, 2010

They don't call it NetZero for nothing

Or maybe they do call it NetZero for nothing. Because nothing is what I got from it. We're still awaiting installation of a T1 line, so internet is a 15 minute drive away. I remember dial-up being slow, but not impossible. It may be just an overworked network, or some of the crap "homepage" stuff that they cram down your throat, but the bottom line is that this just doesn't work. And it's apparently impossible to just connect via the user name and password without their crap software, so you can't tell if that's the broken part.

The cherry on top of this particular shit pie is that even though you can sign up easily online, you have to call their foreign call center and speak to someone who's not that good with English and convince them that yes, you do want to cancel their crap service and no, you don't want their free-for-one-month Norton anti-viral virus and please go away and JUST CANCEL THE DAMN THING ALREADY!

And then you have to wait another 10 minutes on hold while they actually push the button and do it.

Do. Not. Want. Posted by Hal Eckhart at July 12, 2010 01:02 PM
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